Ms Nomonde Mbatha
About Me
As a Management Assistant professional I participated in subjects such as: Office Practice, Communications, Information Processing and Computer Practice. I come with experience supporting Senior Executives and Teams, along with handing Front Office Administration. I manage diaries,coordinate meetings and financial management, take minutes and organise itineraries, clerical office admin and switchboard national calls, bookings and facilities, liaise with stakeholders and IT departments, coordinate travel, correspondence and bookings, customer service, handle documentation records and office operations running smoothly with discretion and professionalism.
I am tech-savvy across platforms and collaboration tools like Micro Soft Office Suit, Onenote, Teams, Zoom, Slack, Asana, ClickUp, Setmore, Outlook, Google Meet, Chat GPT AI Tool and Google Calendar.
I bring a reliable, meticulous, structured and service-focused approach in my role. I am always enthusiastic to learn new things.
SKILLS TRAINING: Invoicing, Google sheets and SAP Concur - Travel Management Booking System.
PROFESSIONAL TRAINING & DEVELOPMENT ONLINE SHORT COURSES CERTIFICATION:
*Accounts Receivable Management - Completed.
*Principles of Creative Writing - Completed.
ACHIEVEMENTS:
* Personal Branding For Career Success Certificate - Africa Talent by Delloitte.
* Emotional Intelligence Certificate - Africa Talent by Delloitte.
* Financial Literacy Programme Certificate - Africa Talent by Delloitte.
* Effective Leadership Certificate - Africa Talent by Delloitte.
Personal Details
Education & Qualifications
Work Experience
Administrative support to the Director: manage calendar and schedule personal appointments, educational assessments, therapy sessions and meetings on Setmore; coordinate travel; organise documents and reports; filling and handle correspondence, emails and calls; maintain records and typing; attend meetings, take minutes and process with AI tool - Chat GPT; run errands and handle personal tasks for her; replenish office stationery; operations support; reconcile statements; review budgets and finances; handle client invoices; medical aid payments on Medscheme and check available funds; set up virtual meetings or court appearances on collaboration tools, ie. Zoom or Teams; liaison with staff/IT, WhatsApp Business for bookings and client communication; ClickUp for delegated work from the director, Outlook for stackholder correspondence and communication. Worked on projects to assist the director with administration for intake assessments post accidents for trauma councelling, research, psychotheraphy or psychological debriefing sessions. Handled the capturing of intake form pictures for projects with RAF, Outsourced Legal team and Medical Doctors on cases and process on Slack for team status update.
Monitor front office and boardrooms; handle national calls; offer beverages; dispatch parcels; liaise with clients; type documents; handle correspondence; take messages.
Manage executive office, groceries, manage cleaning staff and boardrooms; handle national calls; take messages; handle correspondence; manage office keys and alarm systems; coordinate boardroom meetings; HR admin documentation; filing; dispatch parcels; liaise with IT; handle facilities maintenance with building manager; receiving clerk; assist three executives with administrative requests.
Monitor reception area, boardrooms, facilities and training rooms; handle training and boardroom bookings; data capture on HR Placement Partner; handle purchase orders for the training department, quotations and training division budget; compile reports; handle training correspondence; filing; assist the transformation & compliance managers with requests.
Monitor reception area; handle correspondence; data capture; statistics; procurement admin; secretary to matron; typing; filing; booking appointments; dispatching; receiving clerk; opening files for patients.
Handle consumables and stock in/out; store banking; stylist; merchandising, tagging and sizing; brand ambassador; stock documentation and filing; stock taking; housekeeping; replenish floor stock.
Merchandising and stock replenishment; stock taking; housekeeping; facials for booked clients & make-up make overs & testing; beauty adviser; attend training sessions; order stock for counter; tag products with security stickers; stock count for counter.