Mrs Hester Cantin

Handling administrative requests and queries from senior managers; organizing and scheduling appointments; planning meetings and taking minutes; answering and directing calls; drafting and distributing correspondence; assisting with reports; maintaining filing systems and office policies; ordering supplies; maintaining contact lists; submitting/reconciling expense reports; providing general support to visitors; acting as point of contact for internal/external clients; liaising with executive/senior administrative assistants.

Answered calls, took messages and handled correspondence; maintained diaries and arranged appointments; prepared/collated reports and filing; organized and serviced meetings; produced agendas and took minutes; managed databases; prioritized workloads; researched and coordinated community services; assisted clients with necessary paperwork.

Created team schedules; trained new hires; evaluated performance and provided feedback; reported to upper management; resolved employee conflicts; enforced health and safety precautions; managed workflow; coached employees; handled customer and employee complaints; identified career advancement opportunities; managed staff and deadlines; approved work hours; ensured equipment functionality; maintained inventory; monitored productivity; prepared and submitted performance reports.

Performed admin tasks; handled visitor enquiries and concerns; verified appointments and guided visitors; handled/routed calls; maintained reception area; sorted/distributed mail; clerical tasks and scheduling; customer service; entered customer data and sent correspondence; filing and maintaining documents/records; maintained directories; maintained security and telecommunications systems; maintained office supplies.

Reviewed and updated credit policy; monitored loan payments and bad debts; calculated and set loan interest rates; negotiated loan terms with new clients; ensured compliance with policy/regulation; optimized sales and reduced bad debt losses by maintaining credit policy.

All admin duties, filing, emails and telephone calls.
Bank recon and payment.
Debtors and Creditors.
Quotations
Invoicing
Stock - receiving and delivery.
Payroll and HR tasks in the company.
Supervising on sites from start until completement.
Site visit of prospective customers.
Projects Management.